Job Title: Customer Service 3
Location: Wichita, KS
Zip Code: 67209
Duration: 24 Months
Pay Rate: $21.09/hr.
Keyword's: #Wichitajobs; #CustomerServicejobs;
Start Date: Immediate
Job Description: Primary Responsibilities
* Perform duties related to overall customer service and account management: logistics, contract management, and customer relations
* Effectively manage a large amount of written communication and data while complying with internal and external process.
* Process customer repair orders and quotes in accordance with Standard Work procedures, and when required, redirect queries to appropriate department or personnel.
* Coordinate and create documentation of receipt and repair of equipment necessary to comply with federal policies and current procedures.
* Utilize enterprise system (SAP) to input or extract repair/material data.
* Assists in interface with intra-company departments relative to warranty, credit, billing, etc.
* Maintain knowledge of Client's organization and products to provide the appropriate information and support to customers.
* Consistently document customer service needs to identify patterns and maintain quality.
* Position can require consistent movement. Tasks can include boxing and unboxing (up to 15 lbs).
Basic Qualifications
* HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience
* OR In the absence of a HS diploma, GED or AA/AS degree, 6 years of relevant experience is required
* Must be a U.S. Person/Permanent Resident 'Green Card' holder
* Previous experience working in a customer-facing role
* Able to communicate professionally and effectively, both in writing and verbally to internal and external customers
* Strong email and MS office software skills
Preferred Qualifications
* SAP experience
...Rose Brooks Center, a non-profit domestic violence agency, seeks aHousing Navigatorwhose primary role is to provide step by step support to survivors of domestic violence who present to the regions Coordinated Entry System (CES) for homelessness diversion and housing...
...worlds most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities. With...
...in a fast-paced work environment. ~ Bachelors Degree preferred , or equivalent work experience. ~ Willingness and ability to travel overnight and on weekends as needed. Required Knowledge & Skills: Strong event management skills , including taking...
...districts and local governmental entities. This role is especially well-suited for attorneys with experience in city, county, or state government who are interested in transitioning to private practice while continuing to work on meaningful public sector matters in a 100...
...thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable... ...in the US. About the Role Were hiring a Revenue Operations Manager to help scale and optimize our commercial operations across...