Job Description

Performance Health is hiring an Operations Supervisor for our highly automated Indianapolis distribution center. We’re looking for a leader who thrives in fast‑moving automated environments and knows how to build a strong, accountable team culture. This role oversees daily department operations, drives performance through people, and keeps our automation running at its peak.

1st shift work hours are 6am - 3pm Monday through Friday

2nd shift work hours are 3pm - 11:30pm Monday through Friday

Essential Job Duties & Responsibilities

• Provides training to current employees and new hires to ensure that all department members fully understand and consistently execute all job duties
• Provides direction, assigns responsibilities and motivates team to achieve department goals
• Supervises all team members including setting expectations for behavior and collaborating with the Operations Manager to resolve personnel issues
• Participates in the performance review process and makes recommendations for promotions and identifies and communicates the need for disciplinary action when appropriate
• Communicates distribution center and corporate information during daily start up meetings to employees
• Administer policies/procedures in a fair and consistent manner
• Updates incoming supervisor on operations status before daily departure
• Determines proper staffing levels to ensure that all department activities remain current
• Alerts Operations Managers to any irregularities in the product inventory or processes (i.e. count and location errors, product shortages and product damage)
• Works with peers across departments, to insure overall facility success
• Performs administrative functions including, but not limited to, Daily Ops reports, Attendance Reports, Daily Summary Reports
• Ability to operate equipment as needed with proper training
• Responsible for shipping requirements including Bill of Ladings, Shipment Manifests, Truck Loading, cut off times, etc.
• Performs other duties as assigned

Job Qualifications

• High school diploma or equivalent;
• 2-4 years of supervision/management experience in a high-volume Distribution Center
• Experience with Warehouse Automation
• Experience with Warehouse Management Systems(WMS)
• Strong math aptitude and quantitative problem solving approach
• Microsoft Office Suite ability including: Excel and PowerPoint
• Ability to frame opportunities in a clear, concise and logical manner
• Ability to handle multiple tasks, troubleshoot, problem solve and meet deadlines
• Ability and willingness to obtain a forklift certification (training is provided)

Benefits

• Our benefits include healthcare; insurance benefits; retirement programs; paid time off plans; family and parenting leaves; wellness programs; discount purchase programs.
• This is a full-time position with a competitive base salary and the opportunity to earn bonus, plus benefits.

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