Job Description

Housekeeping Manager

Chicago, IL

Compensation: $70,000+ | Benefits | PTO | 401(k)

About the Role:

We are seeking an experienced Housekeeping Manager to lead and oversee all housekeeping operations at our luxury property in Chicago. This role is ideal for a hospitality professional who thrives in a fast-paced, high-standard environment and is passionate about delivering exceptional guest experiences.

Key Responsibilities:

• Lead, train, and manage the housekeeping team to ensure the highest standards of cleanliness and presentation across guest rooms, public areas, and back-of-house spaces.
• Develop and implement operational procedures and schedules to optimize efficiency and service quality.
• Monitor inventory, order supplies, and manage housekeeping budgets.
• Conduct regular inspections to ensure compliance with brand standards and health & safety regulations.
• Collaborate with other departments to support guest satisfaction and operational excellence.
• Recruit, mentor, and evaluate housekeeping staff performance, fostering a positive and productive team culture.

Qualifications:

• Minimum 3–5 years of housekeeping management experience in luxury hotels, resorts, or high-end hospitality settings.
• Strong leadership, organizational, and communication skills.
• Knowledge of housekeeping operations, budgeting, and staffing best practices.
• Detail-oriented with a commitment to high standards of cleanliness and service.
• Ability to work flexible hours, including weekends and holidays, as needed.

Benefits:

• Competitive salary starting at $70,000+
• Paid Time Off (PTO)
• Health, dental, and vision benefits
• 401(k) retirement plan
• Opportunities for professional development and growth within the organization

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