Job Description

About NIIT

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

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Responsibilities:

Context and purpose

Client is rolling out a consistent, group-wide leadership development program for frontline supervisors from 2026. The program aims to build a safe, skilled, and high-performing supervisor cohort across the company. It supports the company’s objectives of people and safety first, and operational excellence, by embedding consistent leadership expectations and practices across all product groups and assets.

We are seeking external facilitators to support the delivery of this program who have the capabilities outlined below.

Cultural fit

• Demonstrated ability to display our values at all times, including creating a workshop environment of respect and psychological safety.
• Able to build trust and rapport quickly with frontline leaders
• Demonstrates authenticity, humility, and confidence – someone who 'gets it' and doesn’t come across as overly corporate or theoretical.

Experience

• Relevant industry experience
• Background working in, or facilitating programs within, the mining or heavy industry sector (e.g. mining, construction, energy, manufacturing, etc.)
• Understanding of the unique challenges, processes, and terminology relevant to the industry.
• Familiarity with safety-critical environments and operational constraints.
• Experience with Lean / Six Sigma/business improvement is desirable.
• Extensive facilitation experience
• Has been a leadership development facilitator for at least 2 years.
• Experience delivering programs focused on behavioural change, not just knowledge transfer.
• Experience in providing feedback on overarching themes raised and recommendations for the continuous improvement of the programs.
• Leadership / supervisory experience
• Has been a leader of a team.

Skills and certifications

• Skilled in adult learning principles and experiential learning techniques to engage participants and achieve learning outcomes.
• Ability to adapt facilitation style to suit different learning preferences and literacy levels.
• Ability to manage group dynamics, resistance, and challenging behaviours.
• DiSC certified (or regionally specified tool if advised in intake form).
• Ability to coach frontline leaders based on 180-degree assessment feedback
• Effective communication skills in English, as well as the requested local delivery language.
• Ability to build positive relationships with stakeholders, co-facilitators, SME’s and program participants to foster collaboration, trust and engagement.

Locations

• Comfortable facilitating in remote sites if required.
• Available in the locations as requested by the product groups/assets, wherever possible, to minimise additional costs of travel.
• Able to meet site-specific requirements where needed, such as Alcohol and Drug testing.

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Thanks & Regards

GS Team, NIIT

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